TMAC The Spa
TMAC The Spa uses the information you submit through this website — such as your name, phone number, email address, and appointment preferences — only to respond to your request and to manage your visit. We do not sell your information. Payment card details are never collected or stored on this website. To ask about or update your information, please call us.
Guest Information, Reservations & Spa Policies At TMAC The Spa, every visit is designed to feel relaxing, personal, and unhurried. Please review the information below before your appointment so we can provide you with a smooth and enjoyable spa experience. SPA HOURS Sunday 10:00 AM – 4:00 PM Monday – Thursday 9:30 AM – 7:30 PM Friday & Saturday 8:30 AM – 8:30 PM Hours and service availability may change for holidays, special events, or seasonal scheduling. RESERVATIONS To schedule your spa experience, contact TMAC The Spa: Call or Text: (301) 437-1454 Email: Mcintoshtrina@yahoo.com Online Booking: Use the booking option available on our website. Advance reservations are highly recommended, particularly for weekends, holidays, specialty services, couples appointments, and multiple-service spa experiences. Online availability may not always reflect every appointment opportunity. If you do not see your preferred date or time online, please get in touch with TMAC The Spa directly for assistance. Same-day appointments may be available and are welcomed when our schedule permits. A valid credit or debit card will be required to secure your reservation. BEFORE YOUR APPOINTMENT Your comfort and safety are important to us. When scheduling or checking in, please inform your spa professional of any allergies, sensitivities, injuries, mobility concerns, pregnancy, medications, recent medical procedures, or other health considerations that could affect your treatment. Certain services may need to be modified, postponed, or replaced with a more appropriate treatment depending on your individual circumstances. If you have a preference regarding your service provider, please let us know when booking. We will make every reasonable effort to accommodate your request based on availability. ARRIVAL & CHECK-IN Guests are welcome and encouraged to arrive up to 15 minutes before their scheduled appointment. Arriving early gives you time to check in, complete any necessary forms, prepare for your treatment, and transition into a relaxed state before your service begins. Please avoid arriving excessively early unless arrangements have been made in advance, as our reception and relaxation areas may have limited availability between appointments. Late Arrivals We understand that unexpected delays happen. We offer a 15-minute grace period. However, arriving late may reduce your treatment time so that appointments scheduled after yours can begin as planned. Your service will still conclude at its originally scheduled time, and the full service price will apply. SPA ETIQUETTE TMAC The Spa is designed to provide a peaceful and restorative environment. We kindly ask guests to: Speak softly in treatment and relaxation areas. Place mobile devices on silent. Use headphones when listening to personal audio where permitted. Respect the privacy and relaxation of other guests. Follow all instructions provided by spa professionals regarding treatment and facility areas. CELL PHONES, PHOTOGRAPHY & PRIVACY We encourage guests to disconnect and enjoy their spa experience. Phone conversations should be limited to designated areas whenever possible. Photography and video recording may be restricted in treatment rooms, changing areas, restrooms, or other spaces where guest or staff privacy could be affected. Please obtain permission before photographing or recording another person. AGE REQUIREMENTS Certain TMAC The Spa services and facility areas may be limited to adult guests. Guests under 18yrs require parental or legal guardian consent and may only receive services specifically approved for younger guests. Don't hesitate to get in touch with us before booking a minor so we can confirm eligibility for the requested service. SERVICE & FACILITY ACCESS Access to relaxation spaces, specialty rooms, wet areas, or other spa amenities may depend on the treatment or spa package reserved. Some individual beauty, waxing, or express services may not automatically include access to additional spa amenities. Please ask about included amenities when making your reservation. CANCELLATIONS & RESCHEDULING We understand that plans can change. If you need to cancel or reschedule, please contact TMAC The Spa at least 24 hours before your appointment. Late cancellations, significant appointment changes, or missed appointments may result in a cancellation charge of up to the full value of the reserved service. Appointments involving multiple guests, spa parties, packages, private experiences, or special events may be subject to separate cancellation and deposit requirements communicated at the time of booking. NO-SHOW POLICY Guests who do not arrive for a confirmed appointment and have not provided the required cancellation notice may be responsible for the full scheduled service amount. Repeated no-shows may require prepayment for future reservations. PAYMENTS & GRATUITY Accepted payment methods and any applicable deposits will be confirmed during the reservation process. Gratuity is appreciated for exceptional service and may be provided at the guest's discretion unless a service charge or gratuity has already been included in a package, group booking, or special event agreement. PERSONAL BELONGINGS Please keep valuables and personal belongings secure during your visit. TMAC The Spa cannot assume responsibility for items that are lost, misplaced, damaged, or left behind. We recommend bringing only the personal items necessary for your spa experience. HEALTH & WELLNESS CONSIDERATIONS Spa and wellness services are intended to support relaxation, self-care, and general well-being and are not substitutes for medical diagnosis or treatment. Guests with significant medical conditions, recent surgery, pregnancy-related concerns, contagious illnesses, fever, active infections, or other conditions that could affect the safety of a treatment should consult an appropriate healthcare professional when necessary before receiving spa services. TMAC The Spa reserves the right to modify or decline a service when there is a reasonable health, safety, or contraindication concern. RESPECTFUL GUEST EXPERIENCE TMAC The Spa is committed to maintaining a professional, comfortable, and respectful environment for guests and team members. Inappropriate, threatening, discriminatory, sexually inappropriate, or disruptive behavior will not be tolerated and may result in immediate termination of the service or removal from the premises. PRICING & SERVICE AVAILABILITY Service descriptions, appointment availability, pricing, packages, promotions, amenities, operating hours, and spa policies may be updated periodically. Promotional pricing cannot be combined with other offers unless specifically stated. For the most current information or assistance with your reservation, please get in touch with us directly. TMAC THE SPA Reservations & Guest Assistance Phone: (301) 437-1454 Email: Mcintoshtrina@yahoo.com We look forward to welcoming you to TMAC The Spa and creating a relaxing experience centered around your comfort, care, and renewal.
Appointment requests submitted online are not confirmed bookings. A member of the TMAC The Spa team will contact you to confirm your date, time, and treatment. Listed prices are subject to confirmation at the time of booking. Gratuity is not included in listed service prices.